Dollybird & bowsa, thank you so much for taking the time to answer my question, I really appreciate it.  Only problem is, it still crashes when I update.  So, what am I doing wrong????  I like Mozilla Firefox.  I have tried Google Chrome & still get the same thing.  I am not real "Computer Savey", I'm 63 yrs old & had a stroke in 2001.  This started out to be therapy for me as I was paralyzed on the right side for a couple of months...still can't feel...but because of my computer, I can use my right arm.  Thank you GOD!!!  I can't always remember things, thank GOD for notebooks...LOL...and people like the both of you.  I keep all my stuff updated & I run cheeks once a week for bugs, etc.  My sister bought me this laptop & she put on here what I needed....now there is the "Computer Wonder".  I can't keep bothering her since she works & deals with a tumor on the brain.  Anyway, she put 3 "spy safe" programs....LOL see, I can't even remember what it is called..... on here to protect my computer. Again, thank you so much for answering me as you did and if you read this......I will thank you in advance because my sister says I don't know when to stop talking....LOL......I hope you can help me on what I should do.  Have a blessed day..