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    Since updating my OS to El Capitan, my wireless printer (Brother MFC-9970CDW) prints but no longer can scan to computer.

    +2  Views: 824 Answers: 4 Posted: 8 years ago

    4 Answers

    Try here...http://support.brother.com/g/b/faqend.aspx?c=nz&lang=en&prod=mfcj470dw_us_eu_as&faqid=faq00002637_000

    I have a Brother MFC-490CW,,it worked fine till i bought a new HP computor,,now i can only use scanner and printer via the computor,and i have no idea why..>>>>>>>><<<<<<<<..

    i updated to el capitan, worse thing i ave ever done. nothimg worked properely after that and then the mighty apple crashed, take my advice and get rid of it before it's too late.    :(

    This link from support.brother is for the Macintosh and it addresses your problem. Take your time and follow the instructions carefully, then you should have no more problems:


    http://support.brother.com/g/b/faqend.aspx?c=us&lang=en&prod=hl4570cdw_all&faqid=faq00002977_007


    This next link from apple tells you what current driver/software is available for your Brother model:


    https://support.apple.com/en-au/HT201465


    My own iMac with the current el capitan version has given me no problems whatsoever, indeed I can recommend it without any reservations.



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