2 Answers

Hello Jane,

 The site you have asked this question is a general question and answer site known as akaQA. You did not order anything from us nor have you received a bill from us either.

 If you will give me/us the name of the company you purchases the handbag from, I/we can look up their contact information and send it to you here in the comment section below where you asked this question or try typing in the name of the company where you purchased the handbag and I'm sure their contact information and return policy will show for you.

Thanks and good luck.

Same thing happened to me only they only billed me once. I tried to tell them, was ready to return the items but they refused, said it was impossible for them to make such a blunder. So I have two nice bras and six extra panties.... (lace for those with that kind of thinking).....