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    3. if there is a defect in the sofa I order, am I still responsible for shipping or does overstock take care of this
    if there is a defect in the sofa I order, am I still responsible for shipping or does overstock take care of this

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    0  Views: 506 Answers: 2 Posted: 9 years ago
    Tags: leather sofas
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      2 Answers

      Wrong site to contact, check with the company you ordered from.

      9 years ago. Rating: 5
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        I would think that Overstock would stand behind their products and cover the shipment. At least, this is what good companies do. Oh, got this from their site:  


        Defective Product and Returns Due to Our Error


        You may return defective items, items damaged at the time of receipt, and incorrect items received without penalty.** Your return shipping charges will be waived.


        When we receive your return, we inspect the item and provide a replacement or issue a refund. If the product is not defective, return shipping fees will apply and/or a partial refund may be issued.


         

        9 years ago. Rating: 4
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          Bob/PKB

          Always best to go to the source and get their statement. Good to you for going the extra mile for this member.
          commented 9 years ago
          jhharlan

          ;-)
          commented 9 years ago


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