1 Answer

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   Cancellation.

   
   

   You may cancel Your Membership at any time by: (a) calling Us toll free at 1-888-688-4760 between 8AM and 10PM EST Monday-Friday; or (b) following the cancellation request procedure indicated on the applicable Company Site. If You cancel Your subscription before the end of the Trial period, You will not be rebilled, You will lose Your access to Paid Features at the end of the Trial period and You will be returned to Guest Member status. When You cancel a Full Membership, You will remain a Full Member with access to Paid Features until the end of Your already-paid billing cycle. At the end of said billing cycle, Your access to Paid Features will be suspended. You may renew Your Full Membership at any time by following the instructions on the applicable Company Site. Any Fees previously paid up to the date of cancellation or termination of Your Membership will not be refunded and You will remain liable for any and all unpaid Fees already billed by Company.

   
   

   Company is not responsible for Membership cancellation requests that are not properly completed, nor for subscriptions purchased through a 3rd party (such as for an iTunes subscription, which must be cancelled through iTunes). Cancellation requests filed properly through the applicable Company Site will be processed immediately. Cancellations requests submitted via telephone or email will be handled during normal business hours in the order they are received. It is Your sole responsibility to submit cancellation requests properly and with enough time to ensure that Your request for cancellation may be processed prior to the subsequent rebilling period. Receipts for subscriptions and confirmations of cancellation will be sent to You via email. It is Your sole responsibility to provide a correct email address upon registering for the Service in order to obtain such receipts and confirmations.

   
   

http://www.mate1.com/nw/user_agreement

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