Bob/PKB
Standing behind one guy, three clients at the three teller windows. The transactions are going slowly, and in a few minutes, there are 4 people waiting behind me. That's when I notice one teller is rolling tubes of change his client has brought in. When he started the third roll (of which I was aware), I stepped over to one of those desk people to ask if that was "ok". She told me to tell the supervising teller when I got to the window , which I did.
She set the new teller on the right course, which was to provide a tray and rolls for the client. I was a bit embarrassed, though felt I'd done nothing wrong. I've a jar of mixed coins and wouldn't expect to dump it on the counter for the teller to roll for me. Am I just rude to say something or was saying something quietly to the supervisor acceptable. I was a little surprised the desk person didn't take care of it, as it caused two tellers to stop their work.
8 Answers
Ducky
I know this sounds soooooo old fashioned, but years ago, tellers used to consider counting coins and rolling it as part of their job. Others in line simply went to another teller. I worked in a place where we collected tons of coins and we rolled as much as time allowed. The remainder went in the daily deposit, in bags, and we waited and chatted with the teller, while she counted and rolled. No big deal...that's just the way it was. (I think they would object to doing that today....too busy....like everybody, everywhere...."not my job".)
| 11 years ago. Rating: 10 | |
You are talking about "the good old days".
Tommyh
Well...on the upside...at least the guy in front of you was getting some service,Which is more than I get when I go to the bank.The tellers at our bank are of a certain ethnic origin.They are rude & lazy & they have no problem with keeping people waiting while they have personal conversations among themselves in a foreign language.Grrrr! Don't get me started.
| 11 years ago. Rating: 10 | |
clu
I agree! Complain! People do not think rules apply to them--They only apply to others! An express lane at the grocers 12 items or less and someone is buying stuff for a compound! limit on returnable cans 10.00 dollars- they have 50.00 dollars worth! I complain! Too bad you abusers -You should at least get shamed for your violations!
| 11 years ago. Rating: 10 | |
bustieone
pythonlover
No you weren't rude. Maybe a little impatient perhaps ?Standing in queues waiting and waiting is enough to get you anxious.
| 11 years ago. Rating: 5 | |
robertgrist
No one rolls coins here in California. That’s all done by machines which are everywhere even grocery stores. Just dump a bucket of change in and you get a chit with the dollar amount on it for the teller….cash or purchase.
| 11 years ago. Rating: 5 | |
I roll coins if I am taking them for deposit. When I was a cashier in the county treasurer's office, I received all kinds of change. If someone brought 40 nickels, it was rolled. If I accumulated 40 loose nickels through the course of the deposits, I rolled them before making my cumulative deposit to the bank.
mycatsmom
The tellers weren't supposed to be rolling coins for a customer. That was holding up traffic. I got yelled at once in the drive-in bank for giving the teller some coins. No, it wasn't tons of coins either. I just wanted her to change them into paper money. She sent them back to me in the canister......and chewed me out.
| 11 years ago. Rating: 4 | |
sawali
I think what you did was right. If you don't nothing improves. Also the Banks ought to keep these things as part of training front line staff.
Yesterday I too was at the bank but this time the teller was nice enough to know me and not ask for ID to make a cash withdrawal. She knew me as a customer.
| 11 years ago. Rating: 4 | |
