close
    1. Home
      2. ›
    2. Computers & Internet
      3. ›
    3. My Dropbox email and password are not clear within my account, so I can't share a folder. How do I correct this?
    My Dropbox email and password are not clear within my account, so I can't share a folder. How do I correct this?

    I have changed my email, as the one I originally opened my account with no longer exists.  - I didn't remember my password, so I changed that and got 3 emails to confirm etc. But when I try to share a folder (which I assume means sending a folder to another email address of a colleague) it asks me to confirm my email and cites THE OLD EMAIL as my current, so when I try to change that, it says the email address I pout in (the one Dropbox sent the emails to) is already taken. So now I HAVE NO IDEA WHAT TO DO.

    Answer this
    0  Views: 2048 Answers: 1 Posted: 11 years ago
    Tags: drop box email and password account sharing folder
    Comment this question

      1 Answer

      The only thing I can suggest is to check Dropbox support > https://www.dropbox.com/help/category/Account 



      11 years ago. Rating: 2
      Comment this answer



        Did this answer your question? If not, then ask a new question.

        Top contributors in Computers & Internet category

         
        Colleen
        Answers: 1625 / Questions: 0
        Karma: 25215
         
        ROMOS
        Answers: 353 / Questions: 0
        Karma: 17250
         
        Deleted User
        Answers: 155 / Questions: 0
        Karma: 3555
         
        country bumpkin
        Answers: 50 / Questions: 0
        Karma: 3000
        > Top contributors chart
        483604
        questions
        724143
        answers
        812871
        users