1 Answer

If you are using Internet Explorer then that could be why. IE is famous for freeze issues and Microsoft has never come up with a solution for the problem. Try a different browser if you are using IE. 

The freeze issue could also be a connection problem. For that you would contact your internet provider. 

Lastly, you may need to do some maintenance on your computer. Try Ccleaner. It will clean up a lot of junk in your computer. It may help your freeze issue. Also, make sure you have a good anti-virus installed. 

Ccleaner http://www.piriform.com/ccleaner
Once it's installed. close all windows and programs. Then open Ccleaner, click yes to give permission for it to make changes on your computer, once open, click run cleaner, when it's done, click the applications tab, then click run cleaner again. Once that is complete, (left side of window see registry, click that) then click, scan for issues if it finds any, click no for back up request, then fix all issues.