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    I have two accounts with Facebook. One I do not use. The other account is used daily. I cannot access that "used" account that has all my games, etc. Please help me with this.

    The password being used is accurate.  All my FB info. is missing.  How do you actually contact Facebook support?  Is there a phone #?

    0  Views: 1845 Answers: 4 Posted: 12 years ago
    barbie111

    The Geek Squad did a thorough cleanup of my pc today. However, their technician says they cannot assist me with FB page retrieval.

    4 Answers

    Facebook does not have a phone number you can call for account support. They only offer their help section which is no help. One of the members here had an issue with logging in. He did all the steps required to get a new password but was still unable to access his account. After a month, one day he tried to log in again and was successful. I'm not sure if there is a glitch in Facebook's programming that causes this. There is no real answer to your problem. Sorry. 

    Facebook suggests that any user who can't access their account should clear cookies and cache on their computer as a first step. This will help remove old and unneeded files from your computer, and will sometimes help your computer to run faster, as well as allowing access to Facebook again. Once cookies and cache have been cleared, you should type "m.facebook.com" into the address bar on your computer. Avoid using any old bookmarks or links to visit Facebook for this first visit after clearing the cookies and cache.


    Password Incorrect


    If you attempt to log into your Facebook account with an incorrect password, you will be unable to access your account. Even if you have the correct email address, that is only half of the log-in equation, and the correct password is absolutely necessary to log into the site. If you may have entered the wrong password, enter it again, taking care to get each character correct. Passwords are case sensitive, so all capital and lowercase letters and any symbols must be entered correctly. If you have forgotten your password, you will need to click the "Forgot Your Password" link to recover your account and create a new password.


     

    You have to go through the security you set on there put your password ect and say forgot password, on your face book so go to the facebook page use your email as you would type that in and write forgoty password check your spam as it may get sent there....


    If you are getting a message that says your account has been disable you have to click on the link given..


     

    try changing your password



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