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    How do I complain about 1and1 & debt collectors

    On two occasions April/May 2012 have threatened to place me in the hands of a bad debt agency for two different invoice's but I do not know what these payments are for. I have sent emails to support@1and1.co.uk, legal@1and1.co.uk and billing@1and1.uk  asking for an explanation of what these payments are for but they say my email address is different when in fact I gave them three email addresses that I have beeen using over the years I have been with them. 


    By the way, I have already had one very bad experience with 1and1 and their debt agency but I managed to take my sons business domains away from them. Thats  why I need to find out what they are billing me for??? 

    0  Views: 923 Answers: 2 Posted: 12 years ago

    2 Answers

    Try citizens advice , they'll advise you on your rights.

    Thanks I will try, but I have updated my credit card details so they can take the money, I am so fed up with it all.



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