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    what do I do when I enter my online name and password correctly and it says it is invalid and I know that it is correct??

    0  Views: 425 Answers: 4 Posted: 12 years ago

    4 Answers

    Where are you trying to enter it? 

    Sometimes its case sensitive (Capitol Letters ) Try resetting your password .  Go to view select preferences  choose security  click show passwords  and you can verify if what you rember is correct

    Check your blood pressure, you may have expired.

    Just put the pointer on the "Forgot password"  or "Forgot online name" and start fresh.  Should not be a big deal or cause for banging your head into the wall.  



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