3 Answers

GHOST SHOPPING

It is also known as "Mystery Shopping industry serves to evaluate the customer service for any company that deals with customer satisfaction. By sending in anonymous ghost shoppers that form the base on their visits to client locations. Ghost shopping helps in evaluating the service provided by the co's channel members to its customers. From this information co. can understand whether it is meeting, or failing to meet, it's customer's Needs. Ghost shoppers are everyday people who are visiting stores as anonymous customers, and in the process helping these stores to better understand how they can meet customers' needs.

Shoplifting?

DID You know pytthonlover that they do really exist, even as I speak, the ghosts are following me.........................LOL